13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

 

In Short: If you are a resident of California, Virginia, Colorado, Connecticut, or Utah, you are granted specific rights regarding access to your personal information.

 

What categories of personal information do we collect?

 

We have collected the following categories of personal information in the past twelve (12) months:

 

Category Examples Collected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

YES

 

B. Personal information as defined in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

YES

 

C. Protected classification characteristics under state or federal law

Gender and date of birth

YES

 

D. Commercial information

Transaction information, purchase history, financial details, and payment information

YES

 

E. Biometric information

Fingerprints and voiceprints

NO

 

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

NO

 

G. Geolocation data

Device location

NO

 

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video, or call recordings created in connection with our business activities

NO

 

I. Professional or employment-related information

Business contact details in order to provide you with our Services at a business level, or job title, work history, and professional qualifications if you apply for a job with us

NO

 

J. Education Information

Student records and directory information

NO

 

K. Inferences drawn from collected personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

NO

 

L. Sensitive Personal Information

Social security numbers, health data, racial or ethnic origin, drivers' licenses, contents of email or text messages, and citizenship or immigration status

YES

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We will use and retain the collected personal information as needed to provide the Services or for:

• Category A - As long as the user has an active account with us. Accounts close after completion, and if all requested documents are not received within 30 days. Once an account is closed, all records are purged.

• Category B - As long as the user has an active account with us. Accounts close after completion, and if all requested documents are not received within 30 days. Once an account is closed, all records are purged.

• Category C - As long as the user has an active account with us. Accounts close after completion, and if all requested documents are not received within 30 days. Once an account is closed, all records are purged.

• Category D - As long as the user has an active account with us. Accounts close after completion, and if all requested documents are not received within 30 days. Once an account is closed, all records are purged.

• Category L - As long as the user has an active account with us. Accounts close after completion, and if all requested documents are not received within 30 days. Once an account is closed, all records are purged.

Category L information may be used or disclosed to a service provider or contractor for additional, specified purposes.

 

You have the right to limit the use or disclosure of your sensitive personal information.

 

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, by phone, or by mail in the context of:

• Receiving help through our customer support channels;

• Participation in customer surveys or contests; and

• Facilitation of the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

 

Learn about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"

 

Will your information be shared with anyone else?

We may disclose your personal information to our service providers pursuant to a written agreement between us and each service provider. Learn more about how we disclose personal information in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

 

We may use your personal information for our own internal organization purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

 

It is not within Veteran Warriors' practice or beliefs to disclose, sell, or share any personal information with third parties for business or commercial purposes; such information as PII is kept private to maintain the privacy of our clients.  We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers. 

 

California Residents

 

California Civil Code Section 1798.83, also known as the "Shine The Light" law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.  However, Veteran Warriors has not participated in such practices and has no intention of participating in such practices in the future.  If you are a California resident and would like to make such a request as to whether we have disclosed such information for such purposes, please submit your request in writing to us using the contact information provided below.

 

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services, if it were to be shared. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

 

CCPA Privacy Notice

This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.

The California Code of Regulations defines a "resident" as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California, who is outside the State of California for a temporary or transitory purpose. All other individuals are defined as "non-residents."

 

If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.

 

Your rights with respect to your personal data

 

Right to request deletion of the data — Request to delete

 

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

 

Right to be informed — Request to know

 

Depending on the circumstances, you have a right to know:

• whether we collect and use your personal information;

• categories of personal information that we collect;

• the purposes for which the collected personal information is used;

• whether we sell or share personal information to third parties;

• the categories of personal information that we sold, shared, or disclosed for a business purpose;

• the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;

• the business or commercial purpose for collecting, selling, or sharing personal information; and

• specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

 

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

 

We will not discriminate against you if you exercise your privacy rights.

 

Right to Limit Use and Disclosure of Sensitive Personal Information

 

If the business collects any of the following:

• social security information, drivers' licenses, state ID cards, passport numbers

• account login information

• credit card numbers, financial account information, or credentials allowing access to such accounts

• precise geolocation

• racial or ethnic origin, religious or philosophical beliefs, or union membership

• the contents of email and text, unless the business is the intended recipient of the communication

• genetic data, biometric data, and health data

• data concerning sexual orientation and sex life

You have the right to direct that business to limit its use of your sensitive personal information to that use which is necessary to perform the Services.

 

Once a business receives your request, they are no longer allowed to use or disclose your sensitive personal information for any other purpose unless you provide consent for the use or disclosure of sensitive personal information for additional purposes.

 

Please note that sensitive personal information that is collected or processed without the purpose of inferring characteristics about a consumer is not covered by this right, as well as publicly available information.

 

To exercise your right to limit the use and disclosure of sensitive personal information, please email info@veteran-warriors.org or submit a data subject access request.

 

Verification process

 

Upon receiving your request, we will need to verify your identity to determine that you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

 

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete the additional information provided as soon as we finish verifying you.

 

Other privacy rights

• You may object to the processing of your personal information.

• You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.

• You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

• You may request to opt out of future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.

• We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.

To exercise these rights, you can contact us by submitting a data subject access request, by email at info@veteran-warriors.org or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

 

Colorado Residents

This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.

• Right to be informed whether or not we are processing your personal data

• Right to access your personal data

• Right to correct inaccuracies in your personal data

• Right to request deletion of your personal data

• Right to obtain a copy of the personal data you previously shared with us

• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

To submit a request to exercise these rights described above, please email info@veteran-warriors.org or submit a data subject access request.

 

If we decline to take action regarding your request and you wish to appeal our decision, please email us at info@veteran-warriors.org. Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decision.

 

Connecticut Residents

This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.

• Right to be informed whether or not we are processing your personal data

• Right to access your personal data

• Right to correct inaccuracies in your personal data

• Right to request deletion of your personal data

• Right to obtain a copy of the personal data you previously shared with us

• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

To submit a request to exercise these rights described above, please email info@veteran-warriors.org or submit a data subject access request.

 

If we decline to take action regarding your request and you wish to appeal our decision, please email us at info@veteran-warriors.org. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decision.

 

Utah Residents

This section applies only to Utah residents. Under the Utah Consumer Privacy Act (UCPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.

• Right to be informed whether or not we are processing your personal data

• Right to access your personal data

• Right to request deletion of your personal data

• Right to obtain a copy of the personal data you previously shared with us

• Right to opt out of the processing of your personal data if it is used for targeted advertising or the sale of personal data

To submit a request to exercise these rights described above, please email info@veteran-warriors.org or submit a data subject access request.

 

Virginia Residents

Under the Virginia Consumer Data Protection Act (VCDPA):

 

"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.

 

"Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information.

 

"Sale of personal data" means the exchange of personal data for monetary consideration.

 

If this definition of "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data.

 

Your rights with respect to your personal data

• Right to be informed whether or not we are processing your personal data

• Right to access your personal data

• Right to correct inaccuracies in your personal data

• Right to request deletion of your personal data

• Right to obtain a copy of the personal data you previously shared with us

• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

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Exercise your rights provided under the Virginia VCDPA

You may contact us by email at info@veteran-warriors.org or submit a data subject access request.

 

If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

 

Verification process

We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

 

Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

 

Right to appeal

If we decline to take action regarding your request, we will inform you of our decision and the reasoning behind it. If you wish to appeal our decision, please email us at info@veteran-warriors.org. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decision. If your appeal is denied, you may contact the Attorney General to submit a complaint.